Your website questions answered

There is none. From when we start working for you, you pay your monthly fee and get us on your team.

There are no minimums. You pay us each month, we keep the website for your business current and relevant. You can cancel or downgrade your package any time. Our objective is to provide what you need online, increasing your enquiries, leads and sales.

We found the monthly subscription model makes us more accountable for the effectiveness of your online marketing. We become more engaged in understanding and marketing your business. Even with our DIY Website package you are assured of an up-to-date website every three years, relevant to your customers and Google and using the latest technology.

Yes, the prices for our packages above include GST.

We can do logos, flyers, brochures. We can also liaise with local providers to get work done for you. Our strength is in websites and online marketing.

Our website packages focus on promoting your business, sharing information and helping customers enquire or buy online. They can include online shops and membership websites, with private access to documents and resources - useful for Landcare groups, science organisations and other member-based organisations.

When a website grows into a system for managing the business itself, it moves beyond the scope of our standard packages. This could include complex workflows, detailed records, staff management or connections between several business systems.

We can still help with these projects. We'll discuss what you need and provide a separate quote for the additional development.

We discuss a strategy that fits your business needs. We come to an agreement on the frequency of social media posts or website updates or AI training. The strategy can change as your business grows and changes. We do the most we can to increase your leads and sales.

You can cancel or downgrade your plan at any time. You keep your domain, email, social media and newsletter accounts, and all the content we create for you. Your website and any custom software we provide through the monthly service stop when the service ends. We can talk through the changeover with you before you cancel.

We do not provide email hosting or manage business email accounts. We believe these are best looked after by your local IT or computer technician. We can work with them when domain settings need to be updated for your website. We can help with email newsletters as part of an agreed marketing plan.

We can usually keep your existing domain and replace your current website with a custom one we build and manage. We will review your setup and help plan the changeover with your current provider.

Our website plans include a custom website, domain registration, hosting, phone and email support, and a new website design every three years. Full Support also includes content updates and agreed marketing work. We will explain what is included in your plan before you start.

Yes. We build an easy-to-use content management system so you can update your website yourself. If you would rather have us make changes, we can discuss the right level of ongoing support.

Your own words and photos are the best starting point. They show the genuine voice and people behind your business, and local photos add authenticity. We only need the basics from you: what you do, who you help and what makes your business different. We can turn those notes into clear website copy. If you need more help with writing or photography, we can discuss that as part of your plan.

It depends on the size of the website and how quickly the content and feedback are ready. After we discuss what you need, we will give you a realistic timeline and keep you informed as the work progresses.

We build your website so Google can find and understand its pages, and we can help improve its search visibility over time. Search results depend on many factors, so no one can promise a particular ranking or a set number of enquiries.